Account management
Delete your Gold Vantage account
Deleting your account removes your Gold Vantage sign-in and account access. It is separate from information stored only on your device.
Delete in the app
- Open Settings.
- Choose Account.
- Choose Delete account.
- Confirm your current password.
You can also select Erase all Gold Vantage data on this device. Leave it unselected to keep using your local Vault as a guest.
Request deletion without the app
The public support email address will be added before launch. When it is available, contact us from the address on the account and ask us to delete your Gold Vantage account. We will verify ownership before deletion. Never send us your password.
What is deleted
Your Supabase authentication account, sign-in information and Gold Vantage entitlement record are deleted from live systems. Encrypted backup copies expire within 7 days.
Gold Vantage cannot access device-local Vault records, attachments, negotiations or settings. Erase them in the app, clear Gold Vantage storage in Android Settings or uninstall the app. Gold Vantage does not keep a backup from which this information can be recovered.
Optional Firebase Analytics is linked to a random app identifier, not your account. Turn analytics off in Settings to stop future collection and reset that local identifier. Events already uploaded are not deleted by account deletion and remain subject to the retention period in the privacy policy.